Terms of Service
Huddle is a workout log for a household. These terms explain what we agree to, what you agree to, and how the paid plan works. We have tried to write them the way we write the rest of the app: plainly, and without hiding anything that matters.
1. Who we are
Huddle is operated by Starner Consulting. You can reach us at support@huddle.fitness.
2. Your account
A household has one account holder. Everyone else in your house is a profile inside that account, and the account holder is responsible for what happens under it. Keep your password to yourself; tell us promptly if you think someone else has it.
You need to be 18 or older to create a household. You may add profiles for children in your household. You are the one entering and controlling that information. See our Privacy Policy for what that means in practice.
Sign-ins for other people in your household. On Plus, the account holder can give someone in the household their own sign-in, so they can log workouts from their own phone. If you do that:
- You are still responsible for what happens under your household, including anything they log.
- Only you can create one of these sign-ins, and only you can remove one. Removing it takes away their access; it does not delete them or anything they logged.
- You can see everything they log. You cannot see or set their password — nobody can, including us.
- If the person is a child, you are consenting on their behalf, and you confirm you are their parent or guardian or have that person's permission. Please set it up together with them, using an address you can reach.
- If your household returns to Free, these sign-ins stop working until you upgrade again. Nothing is deleted, and the household keeps working from your own login.
3. Plans
Free is free, permanently, and is not a trial. It includes unlimited workouts, sets, exercises and people, offline logging, personal records, routines, the rest timer, and a full export of your data at any time.
Plus adds two things: your complete history, personal records and trends with no time limit, and the ability to import past workouts from a file. Plus costs $3.99 per month or $29 per year, in US dollars.
Pro is for personal trainers. It adds client logins that are private from one another, assistants who can see every client, assigned programs and a client roster. Pro is priced by how many clients you carry — up to 5 for $19 a month or $190 a year, up to 15 for $39 or $390, up to 40 for $79 or $790, and unlimited for $149 or $1,490, in US dollars. Your own training does not count toward that limit. Everyone else on the account does, including an assistant who also trains there. Going over your band does not remove anyone; it stops you adding the next client until you move up.
4. If you run a Pro account
A Pro account holds information about other people, and that comes with obligations we cannot meet on your behalf.
- You are responsible for the people you add. Add a client only with their knowledge, and tell them their training is recorded in your account and visible to you and your assistants.
- You are responsible for what you record about them. Keep what you need for training and no more. Huddle is not built to hold medical records, and you should not use it as one.
- You must remove people who are no longer training with you, or tell them how to export their own data if they want it.
- Deleting your account deletes their training data too. We will warn you and tell you how many clients are affected, and we cannot recover it afterwards.
- You cannot see or set a client’s password, and you must not ask a client for theirs.
Clients can export their own complete history at any time, at no cost, without asking you. If you are a client and your trainer will not remove your data, write to us.
5. Billing, renewal and cancellation
- Payments are handled by Stripe. We never see or store your card details.
- Plus renews automatically at the end of each billing period, at the price then in effect, until you cancel.
- You can cancel at any time from Plan & billing inside the app. Cancelling stops the next charge; it does not end your current period. You keep Plus until the period you have already paid for runs out.
- If a payment fails, we will keep Plus active while Stripe retries your card and will email you about it. If it cannot be collected, the subscription ends at the close of that period.
- We will give you at least 30 days' notice by email before any price change affecting your renewals.
6. Refunds
If Huddle is not what you expected, email support@huddle.fitness within 30 days of a charge and we will refund it, no argument. Beyond that window we will still consider your request and do what seems fair. Nothing here limits refund rights you have under the law where you live.
7. Your data is yours
Your workouts belong to you. Nothing you log is ever deleted because of your plan. On Free, History, PRs and Trends show the last 90 days, and everything older stays saved. Subscribe again and all of it is on screen exactly as it was.
You can export everything, on either plan, at any time, and you can delete your account and everything in it from inside the app.
8. Fair use
Please do not break into things, scrape the service, resell it, or use it to store anything unlawful. We may suspend an account that does, and if we ever do, we will tell you why and give you a chance to get your data out.
9. Huddle is not medical advice
Huddle records what you did. It does not know anything about your health, and nothing in it (including estimated one-rep maxes, personal records or trends) is medical, dietary or training advice. Talk to a doctor before starting or changing an exercise programme, and stop if something hurts. You train at your own risk.
10. Availability
We work hard to keep Huddle running, and it is deliberately built to keep working offline. Even so, we cannot promise it will always be available, and we may change or discontinue features. If we ever shut the service down we will give you reasonable notice and time to export your data.
11. Liability
Huddle is provided as-is. To the fullest extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to what you paid us in the 12 months before the claim. Some places do not allow those limits, in which case they do not apply to you.
12. Changes to these terms
If we change these terms in a way that matters, we will email account holders and update the date at the top. Continuing to use Huddle after that means you accept the new version.
13. Governing law
These terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict-of-law rules.
Questions
Write to support@huddle.fitness, or use Contact Us in the app.